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+ * Introduction%%% |
+ Microsoft produced a utility called "pst19upg.exe" which was used to upgrade old versions of "pst" (aka Personal Folders) files to the later version. One side effect of this was the ability to remove passwords from the "pst" file. Therefore if you find that you cannot access a "pst" file because the client has forgotten their password or has left the company, you can use this utility to get access to the data. |
+ |
= |
= #Calculate the necessary free space ("pst" file size x 3) to run the utility. |
= #Find that amount of temporary space in which to perform the recovery. |
= #Copy the utility into the "recovery" free space. |
= #Copy the target PST file into the "recovery" free space. - There is the possibility this utility may corrupt the contents of a "pst". |
= You must run it against a copy of the client's original "pst" file. |
= #Run "scanpst.exe" (without any LOG or Backup options enabled) against the copy of "pst" and "Repair", if prompted. |
= #Open a Command Prompt and change into drive/directory of the "recovery" free space. |
= #At the command prompt, type "pst19upg.exe -x filename.pst" and hit enter. A progress bar will appear. |
= This utility will create a file from the target "pst" called "filename.psx" . |
= #When complete, at the command prompt, type "pst19upg.exe -i filename.psx" and hit enter. Again a progress bar will appear. |
= This utility now creates a password free "pst" file from the psx file. |
= #Run "scanpst.exe" (without LOG or Backup options enabled) against recovered "pst" and "Repair", if prompted. |
= #Test access to file using Outlook, then return it to the client. |
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